What is Usage Intelligence?
Usage Intelligence involves deep analysis of application engagement, beyond just tracking logins. It includes how users interact with specific features, how frequently they use advanced functionalities, and how the tool is integrated into their workflows.
Why it Matters
Knowing how users engage with apps at a granular level enables businesses to improve adoption rates, tailor training programs, and optimize app configurations to enhance productivity and reduce waste.
Benefits
- Analyzes in-depth user engagement with features
- Provides insights into feature adoption and tool effectiveness
- Helps improve training and onboarding processes
- Enables better tool optimization and resource allocation
