Support

Our commitment is to provide you with exceptional support to ensure a seamless experience. Please review our Support Policy outlined below:

Contacting Support:

If you encounter any issues or have questions, our support team is here to help. You can reach out to us through hey@forescribe.ai.

Response Time:

We strive to respond to support inquiries promptly. Our goal is to acknowledge your request within 24 hours, and our team will work diligently to resolve the issue at the earliest.

Support Hours:

Our standard support hours are business hours. During this time, our team will be available to assist you with any queries or concerns.

Bug Fixes and Updates:

Forescribe is committed to delivering a reliable platform. In the event of any identified bugs, our development team will prioritize and implement fixes promptly. Updates and improvements to the platform will be communicated through our release notes.

Service Level Agreements (SLA):

Refer to https://forescribe.ai/legal to learn more about our Service Level Agreements.

Knowledge Base and Resources:

Explore our Knowledge Base and Resources section on the website for self-help guides, tutorials, and FAQs. These resources are designed to empower you with the information needed for smooth navigation of Forescribe.

Feedback and Suggestions:

We welcome your feedback and suggestions for enhancing our platform. Your insights help us continually improve and tailor Forescribe to meet your evolving needs.

By using Forescribe, you agree to abide by the terms outlined in this Support Policy. We appreciate your trust in us and look forward to providing you with outstanding support.

For any additional information or clarification, feel free to contact our support team at hey@forescribe.ai or +91 (882) 649 7888 (India) / +1 (205) 898 3311 (US).